The issue has been identified and a fix is being implemented.
Posted Nov 10, 2026 - 12:54 UTC
Update
We are continuing to investigate this issue.
Posted Nov 10, 2026 - 12:54 UTC
Investigating
We are investigating an issue that users might experience slowness or failure upon access MediaSpace (KMS/KAF) or using API. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes
Posted Nov 10, 2026 - 12:53 UTC
This incident affects: Kaltura API and Kaltura MediaSpace.